Insufficient permissions

The error as it appears on the Site Kit dashboard, within the Search Traffic widget

This error message can appear in two different circumstances:

  • Your Search Console access was removed: Depending on the method you used to verify ownership of the Search Console property, you may no longer have access to the connected property. This can occur if another property owner removes your access or if the property itself was removed directly from Search Console.

    To resolve this, you can click on the Request access button to verify ownership manually, or reach out to another owner of the connected property, if known, to request that they grant your Google account access. Alternatively, you can disconnect your Google account from Site Kit and connect once more. 
  • The Google account associated with Site Kit was changed: If you set up Site Kit with one Google account and then connect any additional services with a different Google account, Site Kit will switch its associated account to the most recently used Google account by default. This newly connected Google account may not have access to the connected Search Console property, which results in this error.

    To resolve this, you can click on the Request access button to verify ownership manually, or reach out to another owner of the connected property, if known, to request  that they grant your Google account access. Alternatively, you can disconnect your Google account from Site Kit and connect once more, this time using the Google account that you’ve used to connect the most recently connected module.

Search Console gathering data

Search Console is gathering data

If you only recently connected Site Kit, this message can display for up to approximately 48 hours while data populates from Search Console to your Site Kit dashboard. 

If this message continues to display after several days, there may be an issue with your site that requires troubleshooting. Get in touch with us via our support forum for assistance.

Additional Search Console Support

For additional assistance, feel free to open a support topic on our WordPress.org support forum. Note that we are limited to Site Kit-related questions about Search Console, including questions about:

  1. Choosing a Search Console property
  2. Set up or functionality issues within Site Kit
  3. The content section of the Site Kit dashboard
  4. Search Console-related error messages, notices, or warnings within Site Kit
  5. Search Console permission notices within Site Kit

For Search Console-specific questions such as help with site or account approvals, use the Search Console Help Center for assistance. The Site Kit support team does not have access to users’ Search Console accounts and are unable to assist with account or property related issues.